Main rolesand responsibilities of this position will be to:
? Developchange management strategies as required, incorporating change managementapproach, stakeholder management, communication, training and readinessassessments
? Managedaily change activities and provide guidance on the change management process.
? FacilitateChange Advisory Board Meetings. Responsibilities include:
? Planning,scheduling, managing and chairing CAB meetings. Includes creation of agenda’sand meeting minutes.
? Decidingappropriate stakeholders for the CAB meetings
? Selectingspecific changes for review at CAB meetings, based on the change policy
? Circulatingchange details in advance of CAB meetings to allow prior consideration
? ConductingPIR’s (Post Implementation Review) for all failed and emergency changes at theCAB meetings.
? Managesand coordinates all activities necessary to control, track and audit Changes inthe environment for compliance with the ISTO’s Change Management.
? Coordinatinginterfaces between change management and other processes – especially serviceasset & configuration management (SACM) and release & deploymentmanagement.
? Conductimpact analyses, assess change readiness and identify key stakeholders.
? Applya structured methodology and lead change management activities.
? Developand improve Key Performance Indicators and improve the metrics program byinterpreting the data and recommending process improvements driving theappropriate organizational behaviors.
? Collatechange records from multiple vendors and review for conflicts and collisions
? Createand implement training strategies.
? Playa vital role in helping the organization to identify gaps and developremediation plans and documented procedures to elevate PennDOT’ s changemanagement maturity
? Ensureschange status, progress and issues are communicated to the appropriate groups.
? Auditsand manages the process lifecycle and reports to upper management
? Attendthird party CAB meetings and enter their changes on the remedy change calendar.
? Performadministrative duties as needed.