APPLICATION SUPPORT ENGINEER
Location is Lansing MI
12 months
Phone then in-person
Must be US Citizen
JOB SUMMARY
Responsible for the administration of middleware software solutions, enterprise email and instant messaging solutions, web application solutions, and enterprise directory services.
PRIMARY RESPONSIBILITIES
•Administers middleware software solutions, enterprise email and instant messaging solutions, web application solutions, and enterprise directory services.
•Primary administrator and level 2 approver for all application support services change management functions including: back-end application support, configuration tuning and optimization, and scripting.
•Coordinates supported application changes within ISS.
•Performs administrative functions to ensure viable production environment including: deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.
•Analyzes deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring to assist with recommendations, incident response, and problem resolution.
•Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.